If you have a claim and you are insured by Assur360, no worries! We’re here to help. 24-hour emergency line, 7 days a week.
We’re here for you!
A disaster? No problem, we’ll take care of it!
Claim360
As soon as the claim is served, our brokers set in motion our 3-6-0 tracking system to guarantee your satisfaction and peace of mind. Assur360’s insurance brokers are trained and qualified to properly negotiate your claims.
1-866-350-9763
OUTSIDE OPENING HOURS
Pafco Emergency: 1.877.463.2727
Pacific Marine: 1.514.453.1718
April: 1.855.745.2020
Aviva Elite: 1.866.692.8482
The Single Claim: 1.800.463.4800
Promutuel Claim: 1.888.590.2433
Damaged Damage: 1.866.464.2424
Economical: 1 888-875-8088
INNOVATIVE SOLUTION
Claim360, no more stress and uncertainty!
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As soon as a claim is served, we guarantee follow-up with the responders in less than 2 days.
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On the 6th day following a major claim, we follow up with the responders.
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Zero worries, we help you every step of the way.
To properly file a damage insurance claim, here are some key steps to follow:
The solution for hassle-free settlement
The majority of our insurers offer the guarantee of the settlement of any claim in a fair and timely manner so that personal and commercial insurance customers can resume their normal activities as soon as possible.
As part of the promise to provide fair and timely claims settlement services, some insurers offer the following benefits:
– Service guarantee — if the insurer does not call back within six business hours of a new claim.
– A representative from the insurer’s claims services is available 24 hours a day.
– Internal staff have completed training courses on customer service and empathy.
– Authorized suppliers for the work ensure timely approval of the estimate and exceptional quality repairs.
The Red Cross provides emergency services to communities The Red Cross
* Certain conditions apply, depending on the insurer’s policies.
Review your insurance policy
Before making a claim, check the terms of your policy to confirm any losses or events covered, any exclusions, the specific claims procedure to follow, and the time frame for filing your claim. Your insurance broker will help you!
Explore your options
Consider whether your claim amount is worth claiming, taking into account your deductible and the potential impact on your future premiums.
Contact your insurer
If you decide to proceed, contact your insurance broker or insurer as soon as possible. Most insurance companies have reasonable time frames to file a claim.
Provide the necessary documents
Be sure to provide all the documents required by your policy, such as an accident report for a car insurance claim or photos.
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